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 Sales & Service
 (800) 220-1495
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Frequently Asked Questions

Ordering

  • Does Scotland Rack sell direct?
    Scotland Rack sells only to authorized material handling distributors. Please contact our customer service department at (215) 245-7000 or (800) 220-1495 for a dealer in your area who will be happy to assist you in placing your order.

Shipping

  • What is the shipping class? 65
  • Is there any assembly required?
    All items are shipped knocked down. Assembled end frames are available for an additional charge.
  • How are freight charges handled?
    Freight is 3rd party and can billed to you or collect to your customer. We do not prepay and add freight.
  • What is the availability?
    1 to 3 business days. All parts are kept in stock. All orders ship complete.

Product

  • What colors are available?
    All steel parts only come in gray.
  • Do you have pallet rack?
    We do not sell pallet rack.
  • Are footplates included?
    Footplates are not included.